Privacy Policy

At Gene23 Health, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.gene23health.co.uk, and use our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Identification Information:
  • Name, email address, phone number, and other similar contact information.
  • Medical Information:
  • Information related to your health.
  • Medical history.
  • Test results to provide our services.
  • Payment Information:
  • Details related to payment methods when booking services.
  • Technical Data:
  • IP address
  • Browser type
  • Operating system
  • Details about your device and internet usage.

2. How We Use Your Information

Gene23 Health uses the information collected for the following purposes:

  • Service Provision:
  • To manage and deliver your bookings, tests, and results.
  • Communication:
  • To contact you with updates, offers, and information regarding your services.
  • Payment Processing:
  • To securely process your transactions.
  • Website Improvement:
  • To analyze data.
  • Enhance the performance of our website and services.

3. Disclosure of Information

We may share your information with:

  • Service Providers:
  • Third-party service providers that assist us in delivering our services, such as laboratories for testing.
  • Legal Obligations:
  • Regulatory bodies.
  • Government agencies.
  • Law enforcement as required by applicable law.

4. Data Security

We implement appropriate technical and organizational measures to safeguard your data. Despite these efforts, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to provide a better:

  • Browsing experience.
  • Analyze site traffic.
  • Personalize content.

You can control the use of cookies through your browser settings.

6. Your Rights

You have the right to:

  • Access and receive a copy of the personal data we hold about you.
  • Request corrections to any inaccurate or incomplete information.
  • Request the deletion of your personal data under certain circumstances.
  • Opt out of marketing communications at any time.

7. Third-Party Websites

Our website may contain links to third-party websites. Gene23 Health is not responsible for the privacy practices or the content of these websites.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Gene23 Health
138 Bury Old Road, Whitefield, Manchester, M45 6AT
Phone: 0161 672 2233
Email: hello@gene23health.co.uk